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FAQs

We aim to deliver the best experience possible to our customers- Not only delivering you network and data center hardware quickly and at a competitive price, but addressing any questions or concerns you may have. View our common questions below, and contact us if you have any additional information you would like addressed. We’d love to hear from you!

Common Questions:



How did P3 Systems get its name?

 

Our name was derived from President and CEO Frank Pecora. The ‘P3’ pertaining to Frank being the third generation in his family. That name has grown into one of the most successful global value added resellers in the market today.



Who makes up your customer base?

 

P3 Systems works with hundreds of different organizations, reaching as far as places like China and Australia. We work with small businesses to fortune 500 companies, operating in fields such as finance, education, telecommunication services, healthcare, hospitality management, entertainment, government entities, and many more. Along with the network hardware we provide, we offer services and support that can assist almost any business in any field.



What type of network equipment does P3 Systems typically have available?

 

-We analyze and forecast market trends in order to ensure that we have the most essential network and data center hardware on site, and available for our customers. Common pieces of IT hardware include Cisco routers, network switches, wireless access points, IP Telephony and Telepresence, UCS servers, security appliances, network chassis, and data modules. Our sales and procurement team is able to source these, and other pieces of network equipment our customers want. If you need it, we have the means to acquire it.



What’s the difference between IT equipment conditions like new, new open box, or certified pre-owned?

 

-We offer products in a variety of conditions in order to meet the needs of any customer we work with. New - Network hardware that is unused, and is in the original sealed manufacturer’s box. New Open Box - Network hardware that is no longer sealed per the manufacturer’s standards, but has never been previously used. Often time’s new open box hardware is resold several times. Certified Pre-Owned - Network hardware we guarantee to look, feel, and function as if it came off the production line. We administer a physical inspection of all IT equipment, along with thorough diagnostic testing to ensure full functionality.



Are there advantages to buying certified pre-owned equipment from P3 Systems?

 

One of the primary advantages of purchasing certified pre-owned hardware is the savings. We can provide hardware that’s up to 90 percent off manufacturer list price. This not only saves our customer’s money, but the capital they save could allow them to purchase an additional Cisco router or switch they may need, or take advantage of our expedited shipping methods.



What carriers does P3 Systems use and what forms of expedited shipping do you offer?

 

Both international and domestic shipments alike can take advantage of the great discounts we have with our carriers. Primarily working with FedEx, UPS, and DHL, we offer shipping methods that include priority and standard overnight, two day shipping, three day shipping, and standard ground shipping. We also have the means to send, receive, and coordinate large freight shipments for our customers.



What methods of payment are accepted?

 

P3 Systems accepts all major credit cards, as well as PayPal. We also use payment methods such as due upon receipt, COD, and net terms. To see which payment methods you qualify for, contact our accounting office today.



Do you have any buy-back processes in place?

 

P3 Systems has created an Asset Recovery Program that allows our team to assist you with your unused and decommissioned network and data center hardware. Our sales department will work with you to find a value of your unused IT equipment; while our efficient logistics team will work on creating shipping labels, scheduling pickups, and will even provide you with shipping materials if you need them. Our goal is to make this process as easy for you as possible. Click here to learn more.



Can I expect any support services after our sale is concluded?


P3 Systems has created a culture amongst our team members in that our business with our clients does not end after the sale is complete. Our network hardware professionals offer support such as hardware troubleshooting, equipment recommendations, and emergency replacement. We’re here to help you any way we can. Click here to learn more.



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P3 Systems, Inc., is the largest provider of new, used, and pre-owned Cisco equipment including Routers, Switches, Access Servers, Security, IP Telephony, Content and Storage, Cerent Optical, Wireless, MGX BPX IGX, Legacy Products and Accessories. We are not affiliated with Cisco Systems Inc. in any way, or any other manufacturer. Cisco product images courtesy of Cisco Systems, Inc. Unauthorized use not permitted. Actual item may differ from photo shown.

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