Refund policy

Non-Warrantied Returns

Buyers who wish to return any working and functional network equipment (i.e. “wrong equipment ordered”) must first request authorization to return the item.

Returns must be requested within 30 days from date of purchase.

Non-Warrantied returns may be subject to a restocking fee, the degree of which is determined upon receipt and assessment by the Seller. Restocking fee will be based on the original cost of the equipment as stated in the purchase order. To minimize the restocking fee, product must be returned in original packaging with all accessories as well as in the same physical condition in which it arrived to the Buyer. 

The Buyer will be responsible for the cost of shipping a Non-Warrantied return. Buyers may request a UPS/Fedex label from P3 Systems to return their equipment; the cost of this label will be deducted from the return amount.

For information on warrantied returns, view our Warranty page.